Privacy Policy

Effective Date: Jan 01, 2025

At ID CARE, we are committed to protecting your privacy. While we do not collect any personal data through our website, we may use patient contact information securely stored in our Electronic Medical Records (EMR) system to send important appointment-related communications via SMS.

What Personal Information Is Collected

We do not collect any personal information from visitors through our website.

However, through our clinical systems (such as our EMR), we may have the following patient information

  • Patient name
  • Mobile phone number
  • Appointment details (date/time)

This information is used solely within the scope of patient care.

How Personal Information Is Used

Patient phone numbers and appointment data from our EMR may be used to

  • Send appointment reminders via SMS
  • Notify about schedule changes or rescheduling needs

We do not use this information for advertising or promotional purposes.

Who Personal Information Is Shared With

We do not share, sell, or rent patient personal information with any third parties or affiliates for marketing purposes.

Limited access to phone numbers and messaging is provided to our secure phone system provider (e.g., RingCentral) solely for the purpose of delivering appointment-related messages.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Communication and Opt-Out

Patients who have provided their phone number to us (typically during registration or clinical visits) may receive SMS reminders for appointments.

You may opt out of SMS communications at any time by replying “STOP” to any message or by contacting our office.

Data Security

We maintain strict safeguards to ensure the privacy and security of your personal health information, including secure access to EMR data and communication systems.